United Utilities is one of the leading water suppliers in North West England. It also provides sewage services to its customers. The company services about 7 million consumers in the region with over 42,000 kilometers of water pipelines and 76,000 kilometers of sewers. With its continuous investments over the past decades, United utilities now ensures that it supplies 99.9% pure water to its customers.
United Utilities Bill Payment Options
Online: Customers can utilize the company’s online payment option to easily pay their bills at the comfort of their home at unitedutilities.com. You can use your Visa or MasterCard credit card to pay the bill. Not only is this an easy option, you can pay your bills anytime and from anywhere you want 24X7.
Direct Debit: Using this feature, your bills get automatically paid on a regular basis, on time. You can chose to pay weekly, fortnightly or monthly, whichever you prefer. Once the option has been set up, your bill amount will be deducted from your approved bank account. Using this option can also save you about £5 each year. To use this service, you need to register for the company’s online account: myaccount.unitedutilities.com.
Internet Banking: You can also use your online bank account to make your payments using the following banking information – NatWest Bank Plc, SORT Code: 010917, Account Number : 58933956
- Phone Payments: Call the automated payments line at 0845 402 1366 and follow the simple instructions to pay your bill using your debit or credit card.
- Physical Location: You can pay your bills in cash at any Payzone outlet. To find a nearest payment location, visit: http://payzone.co.uk/Store-Locator. You will not be charged any fee for cash payments.
- By Cheque: You can also pay through cheques. Simply draw out a cheque payable to United Utilities Water Plc and mail it at the address mentioned on the bill.
If you find it difficult to pay your bills on time, the company can chose a payment plan suited for you. United Utilities unitedutilities.com also offers various assistance programs for eligible households who in tough financial situation. Programs like Watersure aim to provide monetary assistance for households that utilize large amounts of water for their daily essentials. If you are on benefits, you can arrange for you bill amount to be deducted from the benefit.
How Your Bill Is Calculated
How much amount you are charged in your bill is depended on whether you have a water meter installed or not. If you have a water meter, then your bill amount will be based on how much water you have used during the period and how much waste water the company has taken away. If you don’t have a water meter installed, then your bill is calculated on the rateable value of your property. The bill amounts will also include standing charges. No VAT is charged for domestic services.